• Reservations which will take place between February 03 and March 31, 2023 can be cancelled by the guest up to 14 days prior to the date of arrival. For the chalet (max. 12 pers.) cancellation will be possible up to 28 days prior to the date of arrival.
• Reservations which will take place between April 1st and May 15, 2023 can be cancelled by the guest up to 3 days prior to the date of arrival. For the chalet (max. 12 pers.) cancellation will be possible up to 14 days prior to the date of arrival.
• Reservations which will take place between May 16 and September 30, 2023 (exeptions are the week of Alpe d’HuZes, the week of La Marmotte, the week of the Alpe d’Huez Triathlon and the week of Le Tour de France) can be cancelled by the guest up to 14 days prior to the date of arrival. For the chalet (max. 12 pers.) cancellation will be possible up to 28 days prior to the date of arrival.
• Reservations which will take place between October 1st and December 21, 2023 can be cancelled by the guest up to 3 days prior to the date of arrival. For the chalet (max. 12 pers.) cancellation will be possible up to 14 days prior to the date of arrival.
• From 22 DECEMBER 2023 to 06 JANUARY 2024 cancellation is FREE of charge up to 14 days BEFORE the arrival date. For the chalet (max. 12 pers.) applies up to 42 days BEFORE the arrival date.

• Reservations which will take place between  07 JANUARY and 08 FEBRUARY 2024 cancellation is FREE of charge up to 3 days BEFORE the arrival date. For the chalet (max. 12 pers.) applies up to 21 days BEFORE the arrival date.
• Reservations which will take place between 09 FEBRUARY and 05 APRIL 2024 cancellation is FREE of charge up to 14 days BEFORE the arrival date. For the chalet (max. 12 pers.) cancellation will be possible up to 42 days BEFORE the arrival date.
• Reservations which will take place between 06 APRIL and 06 MAY 2024, cancellation is free of charge up to 3 days BEFORE the arrival date. For the chalet (max. 12 pers.) cancellation will be possible up to 21 days BEFORE the arrival date.
• Reservations which will take place between 07 MAY and 30 SEPTEMBER 2024 (with the exception of the Alpe d’HuZes week, the Marmotte week, the Triathlon week and the Tour de France week), cancellation is FREE of charge up to 14 days BEFORE the arrival date. become. For the chalet (max. 12 pers.) cancellation will be possible up to 42 days BEFORE the arrival date.
• Reservations which will take place between 01 OCTOBER and 20 DECEMBER 2024, cancellation is free of charge up to 3 days BEFORE the arrival date. For the chalet (max. 12 pers.) cancellation will be possible up to 21 days BEFORE the arrival date.
• Reservations which will take place between 21 DECEMBER 2024 and 05 JANUARY 2025 cancellation is FREE of charge up to 14 days BEFORE the arrival date. For the chalet (max. 12 pers.) cancellation will be possible up to 42 days BEFORE the arrival date.

In case of cancellation, there will not be any penalty. Deposits will be refunded completely and immediately.