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General information

The number of persons must not exceed the maximum accommodation(s) capacity specified in the description. Under special conditions, and only with the agreement of the landlord, an exception may be made. Each person in excess of the official maximum capacity will be charged in addition to the stated rent.If the surcharge capacity has not been agreed before and it appears that maximum capacity has been exceeded, the Landlord then reserves the right to cancel your stay without restitution of the (advance) payment.
Your accommodation is available from 3pm on the day of arrival. You are requested to call us one hour before your expected arrival time in Bourg d’Oisans (+ 33.(0)6.72.77.89.85). Please pick up your keys in Restaurant “La Romanche”, situated in the centre of the village on your left hand side of the road, opposite the car-park also called “La Romanche”. On the departure day, you are kindly requested to leave your accommodation not any later than 10am.On the departure day you may have time to take part in some activities, we would be happy to organise looking after your belongings.
We offer a safe and secure place for your bikes (and skis in the winter period). The use of this place is of no extra charge. Should you be interested to rent a bike, please feel free to contact the local cycle shop called “Cycles et Sports” This shop (www.cyclesetsports.com) comes with our high recommendation; not only for bike-rental, but also for quick and efficient repairs. You will find “Cycles et Sports” about 250 meters away from our chalet opposite the Tourist Office.
Our property offers enough free parking-places for the vehicles of all our guests. In the eventuality that there is no place available, please park your car on the Casino Supermarket’s car park which is situated across the street (80 meters away).
Thank you for your understanding, pets are not allowed in all our premises.

A security deposit of 200 Euro (500 Euro for Chalet Carpe Diem 6 – 12 persons) will be required on the date of arrival. This amount can be paid by cash payment or by Visa / Mastercard.
The security deposit will be returned within 7 days after the date of departure, less the costs of damage, loss or additional cleaning.

Should you rent the complete property (all our 3 accommodations), there will be a discount on the total amount of the security deposit.

If the cancellation is received more than 6 weeks  before arrival, we will return within 10 days of reception the whole of the advance payment.Cancellation(s) made within 6 weeks or less before the reserved arrival date will NOT be refunded . Therefore, we highly recommend you to take out a travel or a cancellation insurance.
Your reservation becomes effective when you have  returned by mail within 7 days the completed form and signed copy of the agreement and an advance payment of 40 % within 7 days as from the day you received the Holiday Lease Agreement. The balance (60 %) is to be paid at least 6 weeks prior to the arrival date or (on very special occasion) on the arrival date in our chalet. At the chalet you can pay either cash or by credit card (Visa / Master Card).Should you book within 6 weeks prior to the date of arrival, the whole accommodation amount rate is due within 7 days.
Please note, the quoted rates presented could be subject to modifications. Dates of events such as the Tour de France, Alpe d’HuZes, La Marmotte, the Triathlon, the Giro d’Italia are susceptible to change from the moment these are published. We are not able to fully anticipate what exact periods will be concerned.In the case where a price modification takes place and your booking has already been finalized, you can cancel your reservation without any extra charge within 14 days after having received by e-mail or letter the notification of the price increase. The full deposit will be reimbursed.
Chalet Carpe Diem
Gite "Les Ecrins"
Gite "Le Prégentil"